Terms of Service

Last Updated: December 20, 2025

Agreement to Terms

By accessing and using chavellecare.com (the "Site"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or purchase our products.

Products and Services

Chavelle offers premium skincare products designed for cellular wellness. All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.

Ordering and Payment

By placing an order, you represent that:

  • You are legally capable of entering into binding contracts
  • All information you provide is accurate and complete
  • You have authorization to use the payment method provided

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

Shipping and Delivery

We ship to addresses within the United States. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs (for international orders).

Returns and Refunds

We want you to love your Chavelle products. If you're not satisfied, you may return unopened products within 30 days of purchase for a full refund. Opened products may be returned within 14 days for store credit. Please contact our customer service team to initiate a return.

Product Use and Safety

Our products are for external use only. Please read all product labels and follow usage instructions. Discontinue use if irritation occurs. Consult a dermatologist if you have concerns about product compatibility with your skin.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Chavelle and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Chavelle shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or Site.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@chavellecare.com
Website: chavellecare.com